Terms of Service
Introduction
Welcome to Fidelify! Our mobile application is designed to help local businesses offer their own loyalty programs to their customers. By using our app, businesses can create, manage, and promote their loyalty rewards, and customers can easily participate in these programs to earn and redeem rewards.
Acceptance of Terms
By accessing or using the Fidelify app, you agree to be bound by these terms and conditions. If you do not agree to all of the terms and conditions, then you may not access the app or use any services.
Changes to Terms
Fidelify reserves the right to modify or replace these terms at any time at our sole discretion. We will provide notice of any major changes to the terms and conditions.
Account Registration
Users are required to register for an account to access certain features of the app. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Privacy Policy
Fidelify respects your privacy and is committed to protecting it. Our Privacy Policy explains how we collect, use, and disclose information from our users.
User Conduct
Users are expected to use the app in a responsible and lawful manner. Any misuse or fraudulent activity is strictly prohibited and may result in account termination.
Intellectual Property
All rights, title, and interest in and to the app (excluding content provided by users) are and will remain the exclusive property of Fidelify and its licensors.
Disclaimers
The Fidelify app is provided on an "as is" and "as available" basis. We do not guarantee the accuracy, completeness, or usefulness of any information on the app and disclaim all liability and responsibility arising from any reliance placed on such materials.
Limitation of Liability
In no event will Fidelify, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the app.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms, please contact us at contact@fidelify.lu.
Privacy Policy
Introduction
This Privacy Policy describes how Fidelify ("we", "our", or "us") collects, uses, and shares your personal information when you use our mobile application. We are committed to ensuring the privacy and protection of your personal information.
Information We Collect
- Personal Information: This may include your name, email address, phone number, and any other information you provide when you register for an account or participate in loyalty programs.
- Usage Data: Information on how the App is accessed and used, including details such as the times and frequency of access, app features or pages viewed, app crashes and other system activity.
How We Use Your Information
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical issues
Sharing Your Information
We may share your personal information with third parties in the following situations:
- With Service Providers: To monitor and analyze the use of our service, or to contact you.
- For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Security of Your Personal Information
The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Union (EU), you have certain data protection rights aimed at ensuring you have control over your personal data. These include the right to access, update, or delete the information we have on you, the right of rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@fidelify.lu.